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Sessions are critical for multi-turn commerce conversations. They allow the LLM to remember what’s in the user’s cart and maintain context across different platforms.

Overview

Every interaction with the LLM Gateway is associated with a sessionId. This ID is used to retrieve:
  • Cart ID: The current shopping cart for the user.
  • Context: Recent interactions, preferences, or user IDs.
  • Merchant ID: In multi-vendor environments, the current merchant being interacted with.

Session Storage

By default, the gateway uses an in-memory session manager, which is perfect for development but not suitable for production. For production, use a Redis-based session manager to ensure high availability and shared state across multiple gateway instances.

Creating & Retrieving Sessions

When using the HTTP Adapter, you typically pass the sessionId in the header or as part of the tool execution request.
The gateway will automatically look up the session and provide the associated cart to your backend handlers.

Cross-Platform Transfer

One of the unique features of the LLM Gateway is the ability to transfer sessions across different AI assistants.
  1. User starts a conversation in Claude and adds items to a cart.
  2. The user wants to “Checkout on Mobile”.
  3. The gateway generates a secure transfer link.
  4. The user opens the link on their phone, and the session (including the cart) is restored.

Best Practices

  • Use UUIDs: Always use long, unpredictable strings for session IDs.
  • Set TTLs: Configure appropriate time-to-live values based on your user behavior (e.g., 24 hours for carts).
  • Secure Handling: Treat session IDs like sensitive data, as they provide access to a user’s cart.